What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

Ensuring communications sent to state and local government agency clients are clear and understandable is crucial to ensure that individuals and families receive the services they need. Social ...

The doctor speaks "medicalese," and the patient's eyes glaze over. Researchers noticed this familiar failure to communicate when health care researchers asked people to take part in studies. So they ...

Plain language is communication that people can easily understand at first reading. Plain language does not use jargon or slang, but simple words and terms to make a topic more relatable and ...

As the Bar Council of India brings plain language drafting into law schools, a long fight against legalese may finally make ...

In a world of information overload, employers can struggle to get their benefits messages heard and, perhaps more importantly, understood. Last October, President Obama signed into law the Plain ...

Obama signs 'Plain English' law, requiring plain language in federal documents. Oct. 17, 2010— -- Finally, something both parties in Washington agree on: The need for Uncle Sam to write clearly.

Plain language versus structure. That’s the debate the parties offer the court Tuesday morning in Kemp v. United States. The case involves a small detail of the Federal Rules of Civil Procedure – the ...

City of Cambridge employees Crystal Rosa, right, and Bridget Martin, left, hold host language justice workshops with various city departments. (Photo courtesy Crystal Rosa) This is your first of three ...

Want to do deals faster and increase customer satisfaction? Start by stripping out the legalese. by Shawn Burton What do you call a dense, overly lengthy contract that is loaded with legal jargon and ...

WASHINGTON — The crack team of federal specialists proceeded cautiously and deliberately, activating a vast network of experts to avoid missteps. Skillful guidance was crucial to navigating the vexing ...