According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

This is a tricky subject that's influenced by perspective. Among sales nerds, I fall into the “process” guy category. The first thing that I do is build a process. I like to question the process ...

The Harford County school system is developing a plan — with support from analytical and planning contractors — to balance student enrollment in schools throughout the county, as five schools are ...