Here, Dr. Charles Hagood, president of transformational advisory services at Press Ganey, discusses how hospitals can implement a sustainable, organizationwide process improvement approach that can ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Industry Insights from Thomson Reuters Institute, a part of Thomson Reuters. How has the idea of process improvement taken hold within the legal industry in the wake of the pandemic? Fred Esposito of ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has been a ...

LogicStream Health helps its 300 hospital clients nationwide realize savings and improve clinical quality of care in such areas as opioid prescribing practices and sepsis. Clinical process improvement ...

Organizations are increasingly utilizing artificial intelligence (AI) to support their decision-making. It’s enabled them to be more proactive rather than reactive, predicting and eliminating areas of ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

L-R: Melissa Saturnino, David Katzman, Brenda Hurtado, Brian Foster, Lana Vernovsky, Steven Millman The Business Journals Leadership Trust By Business Journals Leadership Trust Expert Panel® Visit ...

Bob is the functional manager of a finance development organization, and he is overseeing a number of projects in the finance area. The call I got from him a couple of days ago is worth recounting.