As businesses try to do more with less and respond to economic pressures, they are naturally interested in reducing costs by improving processes throughout their organizations. A number of ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

We’ve all experienced painful processes. Maybe it was a process that made everyone on your team miserable. Perhaps a process made customers unhappy, or caused costs to rise and profits to fall.