A greater share of organizations that use process improvement methodologies than those who do not say they have seen major improvement in HCAHPS scores or other patient experience performance ...

Appointing chief experience officers and the use of process improvement methodologies enhance patient experience performance at healthcare organizations. Building a culture of patient experience ...

Process improvement is about identifying and addressing inefficiencies that waste resources and add cost. Analysis is carried out to determine which processes and process steps are value-adding or non ...

This article explores the connection between process improvement, project management, and pricing. Clients want budget predictability, options in fee arrangements, and value. The firms that do this ...

Health care organization leaders are working hard to create, update and continuously improve on their processes to align with the Triple Aim initiative (see Figure 1. Triple Aim Model). Their top ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

The Army has employed a variety of techniques for continuous process improvement (CPI) for many years. Some have resulted in projects that saved the Army millions of dollars, while other efforts have ...

Global software development (GSD) has evolved into a cornerstone of modern technology creation, enabling diverse teams across disparate geographic regions to collaborate effectively. This approach ...

Sometimes it takes an outsider’s perspective to discover a new way of thinking about a work process to make it more efficient and effective in execution. For the Air Force Materiel Command Continued ...