Project controls monitor and adjust the cost, schedule and scope of a project to ensure that it is completed within budget, on time and as planned. Quality controls check to make sure that the result ...

Total Quality Management (TQM) refers to management methods used to enhance quality and productivity in business organizations. TQM is a comprehensive management approach that works horizontally ...

The TCM members developed a research statement for advanced quality systems, and with the support of the AASHTO Subcommittee on Construction, The National Cooperative Highway Research program ...

According to ASQ, total quality management (TQM) is a system that utilizes effective communications, data and strategy to successfully incorporate the discipline of quality into an organization's ...

One thing I really like about the new edition of Juran's Quality Handbook: The Complete Guide to Performance Excellence by Joseph Defeo and J.M Juran is that the word "customer" is used 578 times. All ...

The MSN in Quality, Safety and Risk Management in Healthcare prepares you to lead organizational efforts that improve and monitor quality metrics, improve safety for both patients and staff, and ...

A quality circle is a participatory management technique that enlists the help of employees in solving problems related to their own jobs. Circles are formed of employees working together in an ...

When officials at Williamsburg Community Hospital learned that they had forgotten to charge patients for $100,000 worth of IV bags, they knew they had to improve their record-keeping procedures. And ...