RPA Contact Center: What Grindy Tasks Can it Get Rid Of? Your email has been sent Discover how robotic process automation (RPA) can transform your contact center by automating repetitive tasks that ...

Community driven content discussing all aspects of software development from DevOps to design patterns. According to Gartner Research, Robotic process automation (RPA) has become one of the fastest ...

Robotic process automation (RPA) offers the promise of supporting complex and bespoke business processes, while not necessarily sacrificing the advantages of using a 'vanilla' version of a software ...

RPA brings to mind humanoid robots replacing human employees, but it’s actually much more benign (and beneficial) than that. With all the recent discussion about the AI-driven ChatGPT, Google Bard and ...

As we continue to move forward in digital transformation, an increasing number of companies are discovering the promise of robotic process automation (RPA). In a nutshell, RPA allows companies to gain ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...