Help desk vendors Remedy and Peregrine this week will separately introduce products designed to better align business processes with IT assets and service management, which users say helps to resolve ...

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MOUNTAIN VIEW, Calif. -- Remedy Corp. shares tumbled Friday after the company said it will post a first-quarter loss, rather than the profit Wall Street was expecting. The maker of help-desk software ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...