When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...

David Nield is a technology journalist from Manchester in the U.K. who has been writing about gadgets and apps for more than 20 years. He has a bachelor's degree in English Literature from Durham ...

Remote Desktop Protocol (RDP) allows you to access your computer over a network, but connecting from outside your local network (over the internet) introduces additional challenges. If you can connect ...

Since Apple sunsetted macOS’s remote network connector, Back to My Mac, I have looked for a system that would provide full access to devices on my home LAN when I was outside the network (see “Apple ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...