Best Buy Co. Inc.'s Geek Squad is launching a service that will allow its "agents" to fix computer problems via a Web-based remote service, rather than a home visit. The Geek Squad said Wednesday that ...

Remote workers may no longer have to ship malfunctioning PCs back to the office to get them working thanks to out-of-band support. An unbootable PC is every remote worker’s nightmare. It usually means ...

When Milford-based NoIR LaserShields needed to enable a portion of its 50 employees to work from home in March, it couldn’t afford to interrupt its manufacturing operations. The maker of protective ...

iDrive’s RemotePC not only offers excellent remote control of your desktop (even of Android devices!), it can also leverage the company’s online storage service (extra) for backup. Fast and ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Often when you're working on a computer, you need to connect to other computers to run software or check data on them. This could involve connecting to a business server used by your work team or ...