While businesses want positive reviews, a few bad ones may not always hurt you. Here is what you need to know about negative reviews.

Opinions expressed by Digital Journal contributors are their own. The internet has given a tremendous boost to the marketing business in many ways. With platforms such as social media sites and ...

In the digital age, maintaining a positive online reputation is crucial for businesses, as customer reviews on the internet heavily influence brand perception and purchasing decisions. This article ...

What was once a simple signal for trust has become a place where potential customers feel like they have to keep a watchful ...

(Reuters) -Yelp can pursue a lawsuit accusing a reputation management company of fraudulently advertising its ability to remove "bad" reviews from the business review website. In a decision late ...

Negative reviews are more visible than ever. They can shape how thousands of potential customers see your brand. Responding to that kind of feedback has traditionally been a manual, time-consuming ...

Bad online reviews for trucking companies aren't like a bad Yelp review for a McDonald's -- they represent a major threat to any trucking company, particularly those working with brokerages large or ...

Adam Petrilli is a reputation management expert and CEO at NetReputation.com, an award-winning Online Reputation Management (ORM) firm. We work, live and do business in the age of digital connectivity ...