Natalie Ruiz, CEO of AnswerConnect, leads with a human-centered approach, blending tech with real connections to help businesses grow 24/7. Recent research shows that if it takes your business more ...

With Dallas Police struggling to meet their own response time targets, NBC 5 Investigates searched for solutions in another city, where police sometimes answer calls before they are even dispatched.

HARTFORD, CT (WFSB) - When you call 911, you expect a quick response. But what if that response isn’t as quick as you’d hope. The I-Team found response times are steadily going up in the City of ...

When we think about timeliness in police, fire and emergency medical services, we often think of response times. And even though it’s recently been pointed out to us that there are other important ...

If your business is like most, you probably use email for internal and external communications in sales, marketing, and even customer service. So if you want higher profitability and customer ...

Raleigh leaders are working to improve firefighters’ response times across the city. “Everything about fire response is time driven,” North Carolina Fire Chief Consulting’s Greg Grayson told city ...