Managing partner, operating partner, restaurant partner, and, sometimes, franchise partner, are all variations of the same concept: a program for elite restaurant general managers who have completed ...

Quick-service restaurants are facing two major, intertwined challenges: training and labor costs. U.S. unemployment is at a 49-year low, and competition over a diminishing pool of workers has forced ...

Jim Sullivan is a popular keynote speaker at leadership, franchisee and GM conferences worldwide. This article does not necessarily reflect the opinions of the editors or management of Nation’s ...