Add Yahoo as a preferred source to see more of our stories on Google. One type of extra fee that’s becoming common in the hospitality world is a “service charge.” igor kisselev, www.close-up.biz via ...

California lawmakers have given restaurants a last-minute exemption from a statewide law that takes effect July 1 and bans hidden or “junk” fees on goods and services, including hotel rooms, car ...

A Florida restaurant has elicited criticism after announcing its new service charge policy that would affect customers coming to dine with them but wouldn't be beneficial to their employees. Photos of ...

Those 3, 5 and 20% fees at the bottom of your menu could be here to stay. With little time to spare, a new law will allow restaurants and bars to continue charging service fees, healthcare costs and ...

A slate of one-star reviews, some from people who admitted they had never even dined at the restaurant, said it all: Customers were not pleased about the service charge. Some seemed viscerally angry ...

Third-party delivery, takeout apps, kiosks, and mobile ordering have reshaped the restaurant industry. Guests can get your food without ever setting foot inside your dining room. For many operators, ...