Amazon's fall Prime Day event (technically called Big Deal Days) is in full swing and the deals are as hot as ever. An overwhelming number of fantastic discounts on top items like TVs, laptops, Apple ...

Most items come with a 30-day return window, but the exact rules can vary depending on the product category and whether it’s sold by Amazon or a third-party seller. Returns aren’t always free — you ...

The e-commerce giant Amazon is finally all set to resolve a long-running dispute over mishandling customer returns and refunds. Amazon has agreed to a return refunds settlement valued at over $1 ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class action litigation targeting its return policy. Plaintiffs filed a class action ...

To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...

Some of America’s top retailers are busy with a new strategy when it comes to the return of products. Walmart and Amazon, two of the retail giants, are among the two that are changing the process of ...

The holiday gifts have been unwrapped. Now the returns begin. The day after Christmas means the beginning of holiday gift returns, with returns expected to increase 25% to 35% compared to levels of ...

Amazon is testing an unusual new twist on its returns network: self-serve kiosks inside Goodwill thrift stores, starting with 21 locations across the Seattle region. It’s a new way for Amazon ...