Whether you’re traveling for work or taking a much-needed vacation, hotel stays can go from standard to special when you take advantage of their little indulgences. On-site spas, top-of-the-line ...

I was in the elevator heading up to my room at Hotel EMC2, a boutique hotel in downtown Chicago, when one of the hotel’s most popular staff members — Leo, a robotic butler — methodically cruised on in ...

I have a pet travel peeve: Things that are meant to be luxurious but are not. Like room service. Theoretically, it’s a good idea—provide the weary or privacy-seeking traveler with a relaxing, ...

While hotel staff certainly want to make their guests feel at home at their property, some have maybe taken that sentiment a bit too seriously with particularly odd room service requests, now being ...

Room service has long been a hallmark of hotel luxury, but in today’s ultra-competitive hospitality landscape, some hotels are going off-menu and thinking outside the box. Perched high above Central ...

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Fancy a cocktail but don’t want to head down to the hotel bar? If you’re staying at the following hotels you can have a great drink delivered to you. It’s an excellent way to make getting ready a ...

A hangry guest hankering for a late dinner at a luxury hotel whipped up a discussion about the absurd state of the hospitality industry after receiving a “horrific” room service meal delivered in ...

If a getaway to nowhere has been calling your name, Room Service at Camp North End might be serving up a Charlotte staycation idea on a platter. The cocktail and small bites lounge opens Nov. 14, ...