Joint sales calls can take place over the phone or in person, depending upon the circumstances of the call. As a manager, you might have to join one of your sales reps on a call at some point. Your ...

Note: Upon her indictment on federal money laundering charges and her arrest February 8, 2022, Inc. dismissed Heather Morgan as a contributing columnist. As is our practice, we do not unpublish ...

In order to run a successful business, we need to stay connected to our clients. The phone is one of the best ways to connect, serve and build relationships. But even in sales, many of us suffer from ...