New AI-powered enhancements to Leaptree Optimize help organisations analyse interactions, spot quality trends, and ...

Many organizations rely on both Salesforce and Jira for business operations. Connecting these platforms can streamline workflows and improve communication betwe ...

Salesforce is taking advantage of the hype from Dreamforce 2024 to launch some new AI features for a platform it acquired three years ago: Slack. Slack was acquired by Salesforce in 2021, with lofty ...

Analytics features arrive first; agentic AI comes later Salesforce is getting cosier with the US Army via a deal worth up to ...

Salesforce Inc. today launched a significantly enhanced version of Slackbot, the artificial intelligence assistant embedded in Slack. The company first debuted the upgrade at its Dreamforce 2025 ...

Agentic AI refers to systems that can act on behalf of users by automating tasks, generating insights and helping teams make ...

(Bloomberg/Brody Ford) — Salesforce Inc. is increasing the price for many products, becoming the latest software maker to adjust its cost structure as it integrates artificial intelligence. List ...

Salesforce, a customer relationship management services provider, launched two new features on its Salesforce Health Cloud: Health Cloud Empower and Concurrent Care Plans. Health Cloud Empower enables ...

Salesforce is the most popular customer relationship management (CRM) software in the world, and it just launched a free forever plan that offers basic sales and customer service functionality for ...

Effective customer relationship management (CRM) is essential in today's competitive business landscape. Two of the leading platforms in this area are HubSpot and Salesforce. Both offer comprehensive ...

SAN FRANCISCO, CALIFORNIA – JANUARY 11, 2022: San Francisco’s downtown skyline, capped by the 61-story Salesforce Tower, catches the final warm rays of a winter sunset, Tuesday, Jan. 11, 2022. (Karl ...