Five Ways Mobile and Cloud are Helping Build Better Bonds with Customers As part of an effort to extend the integration reach of its cloud application portfolio via JavaScript, Salesforce today ...

LAS VEGAS--(BUSINESS WIRE)--Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software ...

Retail giant Gap has created a Salesforce centre of excellence and is implementing Service Cloud to enable better customer care. Retail giant Gap Inc. - the corporation that owns brands that include ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Salesforce.com has announced the “next generation” of its ...

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...

Transforming nonprofit opеrations with digital tools has bеcomе morе than just a trеnd, it’s now cеntral to how organizations managе thеir missions, programs, and fundraising. Salesforce Non Profit ...

Dutch airline KLM has been looking to find a way to handle information from eight social media channels and provide 24/7 support to customers in 10 languages. To that end, the carrier is using ...