Identity theft is becoming more common as scammers target more and more Americans each year. It can be stressful to consider what could happen if cyber criminals manage to access your Social Security ...

A new lawsuit is claiming hackers have gained access to the personal information of "billions of individuals," including their Social Security numbers, current and past addresses and the names of ...

With most of your life attached to these nine numbers, your Social Security number (SSN) is incredibly important to keep safe. That’s why it is crucial to pay attention to signs that your SSN may have ...

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...

The Social Security Administration recently made improvements to its customer service, but what are they, and will they ...

Elon Musk's DOGE was previously granted access to the US Treasury Department's payment systems, drawing the ire of many Americans. Danni Santana spent nine years as an editor and business journalist ...

The Social Security Administration has stopped publishing key customer-service metrics, which will make it more difficult to track whether performance is improving or eroding over time. As a result, ...

Locking your SSN is one of the best ways to protect yourself from identity theft, and you can do it for free. Geoff Williams Contributor Geoff Williams is a journalist and author. His byline has ...