The shift to service as software will bring learning curve advantages, software-like marginal economics, and winner-take-most dynamics to all companies across every industry, not just tech vendors. We ...

In association with Canton Marketing Solutions; Control v. Exposed; and The Programmatic Advisory. The concept of a digital-first agency is hardly a new one, indeed most of the major groups have such ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Global payments giant Visa operates in ...

Ethereum Name Service is “heavily” focused on researching ways to build its protocol on Ethereum layer-2 networks and may even consider launching an in-house layer 2 of its own, revealed ENS executive ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Today, California-based Rocketlane, a SaaS startup simplifying post-sales ...

The customer services market is focusing too much on the receipt or engagement layer, which ultimately will largely be automated via web self-service or AI chatbots. Enterprises should instead be ...

What do you do when the entire structure that acted as the foundation of a multi-billion dollar industry collapses in on itself? It’s not an easy question to answer. And an even more difficult problem ...