AUSTIN, Texas--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven ...

The Central Bank of Kenya (CBK) has joined the ranks of globally benchmarked institutions after attaining the ISO/IEC 20000-1:2018 Certification for Information Technology Service Management (ITSM).

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE:NOW), the enterprise cloud company, today announced the ServiceNow platform has received FedRAMP certification from the U.S. government that ...

The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM). ITIL certification is near the top of almost every ...

Customer Service Institute of America recognizes ISN for its award-winning customer service ISN, the global leader in contractor and supplier information management services, announced today it has ...

IT service management, or ITSM, certifications have become standard across the technology sector. These certifications can show competency and knowledge related to designing, planning, operating and ...

ServiceNow offers technical management support to large IT operations, with a focus on the help desk and ITSM. Its three certification paths will help validate your skills with this rising IT platform ...

TYSONS CORNER, VA, August 1, 2018 ” NSF International has certified that CACI International™s (NYSE: CACI) is compliant with International Organization for ...