TAMPA, FL--(Marketwire - December 04, 2012) - SunView Software Inc., one of the fastest-growing providers of IT service management (ITSM) software, today announced the Service Request Management ...

SAN MATEO, Calif.--(BUSINESS WIRE)--newScale ®, Inc., the market leader in IT Service Catalog and Service Portfolio Management software solutions, today announced that Ford Motor Company, a global ...

UAB Facilities now has separate service request systems for campus and hospital. The separate and coordinated systems will help ensure timely and efficient service for our diverse customer base. These ...

Transposit’s new integrations with ServiceNow, Jira Service Management, and GitHub enable teams to take an agile, collaborative, and automated approach to ITSM with runbooks that orchestrate ...

What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...

WAUKEGAN, IL, UNITED STATES, August 29, 2025 / EINPresswire.com / -- Faced with difficulties in correctly routing non-emergency calls, communicating with residents, and efficiently handling resident ...

With campus roaring back to life amid back-to-back Commencements, Reunions, and special events, HBS IT and Operations have been partnering closely behind the scenes to ensure these activities go off ...

IT departments look to service catalog technologies from vendors such as Digital Fuel, newScale, Oblicore and PMG to align IT functions with business demands in a down economy. IT departments faced ...

Telstra’s Enterprise & Government division has modified its IT service management (ITSM) systems to address looming performance logjams and speed service provisioning by 80 percent. Impetus for the ...