Canines For Service trains service dogs to eventually be paired with veterans for free.

Today more than ever, excellent customer service is needed to retain customers. People are tired of spending hours on the phone with rude service people only to find their problems unresolved.

Canine Companions is working on expanding access to service dogs in Oklahoma to help people with disabilities live with greater independence. As demand for trained service animals continues to grow. A ...

In customer service training circles, there’s a belief that you can't train for empathy. In other words, the empathy required by a customer-facing employee is a fixed personality trait, something that ...

For companies that rely on excellent customer service to drive revenue, profit and customer loyalty, effective training techniques are integral. A customer service policy and formal service standards ...