Easy to Work With, Hard to Leave: Simplicity Drives Wireless Customer Loyalty, J.D. Power Finds

Customers who resolve issues with minimal effort report higher satisfaction, making easy problem resolution a loyalty driver ...
Android Police

Family Mobile: How to contact customer service

Parth is a technology analyst and writer specializing in the comprehensive review and feature exploration of the Android ecosystem. His work is distinguished by its meticulous focus on flagship ...
Android Authority

This simple trick lets you bypass T-Mobile’s new in-store policy

T-Mobile now requires 60% of in-store transactions to go through its T-Life app, removing most traditional customer service interactions. Customers are auto-checked in via the app, and reps can no ...
Business Wire

Simple Mobile Introduces California LifeLine Program, Making Wireless Service More Accessible and Affordable for California Residents

IRVINE, Calif.--(BUSINESS WIRE)--Simple Mobile, a simple, yet powerful, no-contract wireless provider from Verizon, today introduced its LifeLine discount program for California residents. Through ...
Entrepreneur

Don’t Talk to Another Customer Until You Learn This Simple Customer Service Secret

The person a customer cares most about (at least when conducting business with you) is themself. Here are eight simple ways to provide the kind of recognition that lets a customer know you’re putting ...