Included in the Centers for Disease Control and Prevention’s “Workbook for Designing, Implementing, and Evaluating a Sharps Injury Prevention Program” is a form to assist healthcare organizations ...

Two expectations informed end-users have of electric motor service centers are reliable best practice repairs and root cause failure analysis (RCFA) to prevent recurring failures. Service centers ...

When creating a Quality Management System (QMS) using the requirements of ISO 9001:2015, you will find that corrective action is one of the key elements to a good QMS ...

A few decades ago, simply knowing how your business was performing was a competitive advantage. Before computers, tracking and analyzing, even a handful of business metrics required dozens of people.

This is the final post in the Business Continuity Event Planning series. We close with a look at how to manage the process, how to improve response, recovery, and prevent recurrence of an event. In ...

When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Every organization should have a computer incident response plan. A solid plan should serve ...

Not all root cause analysis is equally effective or reliable. Many root cause systems operate as standalone modules, without helping investigators collect accurate information. In the TapRooT® 7-Step ...

Nothing is more frustrating for a fleet than bringing a truck back to a shop for a recurring problem. Given the cost of downtime, fleets expect repairs to be made correctly the first time. Yet, there ...