Six Sigma provides a framework for measuring process performance and making improvements to better meet customer needs. Although full-scale Six Sigma implementations are usually limited to large ...

How do you calculate your Process Sigma? Determining the lowest acceptable defect rate in your production is a way to increase customer trust and continue to follow through on quality. Consider a ...

Businesses use Six Sigma methods to improve the quality of their manufacturing processes by discovering and correcting the causes of imperfections and errors. The development and pursuit of new ...

As a manager or executive at a small business, “Six Sigma” is probably not on your to-do list. Yet this proven methodology for quality improvement, developed at Motorola in the early 1980s and ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...

Social media is more than just another channel for customer care; it’s a game changer. Companies that don’t realign their customer care strategies and processes to adjust to this new reality will ...

Welcome to the Six Sigma Line! This series of blog articles addresses topics that we find interesting and provides potentially useful information to anyone trying to enhance their business skills. In ...

In today’s fast-paced, globalized business world, competition among modern corporations is fierce. In this climate, every competitive edge matters, leading business professionals to continually ...

Tom Kelly, instructor of supply chain at Western Michigan University, shares his experience on the benefits of Lean Six Sigma certification courses, which the Haworth College of Business will begin ...

In today's competitive job market, professionals constantly seek ways to enhance their skills and stand out. One effective method is obtaining a Lean Six Sigma certification, which signifies expertise ...

SIX SIGMA HAS BEEN TOUTED AS a powerful quality improvement method that boosts employee job satisfaction and increases profits. Although many shops striving to improve operations and profits have ...