What does having a staffed social worker look like for a public library? How can libraries provide referrals for customers while maintaining confidentiality and privacy? What can libraries do to train ...

Libraries traditionally provide access to the resources and programs that we are accustomed to: books, computers, wi-fi and access to endless amounts of physical and digital content. But libraries are ...

… but our independent journalism isn’t free to produce. Help us keep it this way with a tax-deductible donation today. A lifelong book lover, Pahoua Yang firmly believes that one of the best things ...

Yanna McGraw works at the Central Library in downtown Indianapolis. A big part of her job is building relationships with visitors and helping answer their questions. But the information she provides ...