An overall SOP that covers all aspects of your business – from meeting and greeting to taking orders and processing payments – can be a means to satisfy customers on time, the same way, every time.

The key step in writing a Standard Operating Procedure (SOP) is making the decision to DO IT! Then write down the TOP THREE FRUSTRATIONS in your business. In other words, those problems with job and ...

A company's standard operating procedures generally outline routine processes performed in the workplace. Documenting these procedures may seem unnecessary, but such documentation helps prevent ...