When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Rich: Great. Well, just for a little context about Raj, Raj is an expert in digital transformation. He has over 25 years driving innovation in areas like AI, machine learning, cloud computing and more ...

Microsoft will provide Azure cloud service offerings to support the Air Force Cloud One program and its users.

It's not just Azure, though Azure support is a big culprit. So what can Microsoft do to fix it, and why is the answer AI? Microsoft Azure has been wildly successful. What started as a weird ...

Microsoft announced a new round of job cuts internally Monday morning, impacting an unknown number of employees in customer service, support, and sales. The cuts go beyond the 10,000 global layoffs ...

Microsoft has reminded customers that multiple editions of Windows 11 21H2 and 22H2 will reach the end of servicing in 60 days, on October 8, 2024. The announcement applies to Windows 11 22H2 Home, ...