In February 2018, President Donald Trump signed into law two statutes intended to improve emergency calling. These laws take effect February 16, 2020, and may require changes to company telephone ...
At its August Open Meeting, the FCC adopted a Report and Order (“Order”) implementing portions of two recent statutes—Kari’s Law and the RAY BAUM’s Act—that address ensuring greater access to 911 and ...
Switchboard systems have certainly evolved since the early days of the telephone in the late 1800s. They now include numerous features and functions which can significantly improve customer service ...
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