Globally, market dynamics are evolving as telecom carriers reorient toward software-based offerings, while hyperscale cloud providers and specialized vendors compete to deliver advanced, ...

SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9 (NASDAQ: FIVN) today announced the availability of Five9 Service Cloud Voice for Partner Telephony, the latest evolution of its integration with Salesforce.

DUBLIN--(BUSINESS WIRE)--The "Global Cloud Telephony Service Market Analysis & Trends - Industry Forecast to 2027" report has been added to ResearchAndMarkets.com's offering. The Global Cloud ...

DUBLIN--(BUSINESS WIRE)--The "Global Cloud Telephony Service Market Analysis 2017 - Forecast to 2025" report has been added to ResearchAndMarkets.com's offering. This analysis is one of the most ...

RingCentral's offering encompasses Internet call waiting, blended VoIP/ conventional voice-mail services and fax services in addition to unified communications and consulting. Dial-up ISP 695online, ...

Salesforce's telephony partners can now implement external routing directly in Salesforce Omni-Channel. In the Summer 2017 release customers can request to have this feature enabled, and have their ...

The traditional telecommunications market was turned on its ear in 2005 as big phone companies aggressively started entering new markets to fight stiff competition from cable providers and Internet ...

PARIS – Comments from a U.K. industry analyst have added to speculation that Google Inc. is planning to offer a voice-over-Internet Protocol (VOIP) telephony service. “This would be an obvious ...

The Defense Information Systems Agency has kicked off the solicitation process for indefinite-delivery/indefinite-quantity contracts worth potentially $382.4 million ...

Australia's third-largest Internet service provider (ISP), iiNet, today started offering its long-awaited Voice over Internet Protocol (VoIP) service to the public, billing it as a free second phone ...