Fast-growing tech support SMEs Geeks2U and eNerds say they are unfazed by Telstra’s decision to start its own premium support service, believing their emphasis on personal customer service and an ...
Telstra will axe 140 jobs in Melbourne and close a Perth call centre. Photo: Craig Sillitoe Telstra has sacked hundreds of customer service and management staff from its call centres around the ...
TELSTRA says the latest outage has been fixed and has revealed what caused customers to experience connection problems across the country. In a statement, Telstra said Tuesday’s outage was caused by a ...
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