Open text analysis empowers companies to harness AI, scale insights and deliver better customer experiences to improve retention and growth. Delivering superior customer experiences (CX) is a powerful ...

Rebuilt with generative AI, the enhanced experience uncovers themes and sentiment across open-ended responses, ...

Imagine you’re reading a book, and you notice that one character is cheerful and upbeat, while the second character is pessimistic and never has anything positive to say. If you wanted to share your ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

In the vast digital landscape of information, from intricate design specifications to extensive patent literature and complex verification reports, extracting meaningful insights often feels like ...

In a recent study published in Nature Medicine, researchers developed the medical concept retriever (MONET) foundation model, which connects medical pictures to text and evaluates images based on ...