When user experience design broke out of the research labs and into a full-blown industry 20 years ago, the future looked so bright. UX went from the obscure interest of a handful of practitioners to ...

Veteran Product and UX Design Leader Joseph Dickerson introduces a new platform that merges human-centered design with ...

“No product is an island… it is a cohesive, integrated set of experiences.” This quote from Don Norman, the originator of the phrase "user experience" (UX), demonstrates just how vital design is to ...

If customers find it difficult to do business with you, whether online, on their phone, in a physical store, or anywhere else, they’ll go somewhere else where there is less friction in their ...

What if you could create stunning, professional-grade UX/UI designs without years of experience or a single design class under your belt? It might sound too good to be true, but the rise of AI-powered ...

User experience (UX) can have a big impact on customer satisfaction. Learn which UX design customer metrics you should keep an eye on. Brands want their customers to have the best user experience (UX) ...

It’s no secret that the pandemic completely changed the conversation about how we work and where we work. Employees now prioritize work flexibility, and companies that can provide it have the upper ...

Let's go beyond common digital banking trends and highlight the significant impact of design in the financial industry. In this article I review 10 UX design trends that are innovating digital ...

Most people can't truly multitask. For that reason, good user experience (UX) design is one that gives just enough information to proceed to the next stage. Supply users with too much information and ...

Digital banking has rapidly ascended to the forefront of customer engagement. Yet, despite millions invested in digital app interfaces and innovative functionality, many banks continue to ...