From efficient scheduling capabilities and appointment confirmations to the ability to carefully track client preferences and update ever-evolving business services and pricing, contact management ...

The best contact management software is Zoho CRM, offering an affordable platform with lots of features aimed at helping you track and analyze contact data, including list segmentation and automated ...

Most people who work in a field that depends on relationships — salespeople, recruiters, and consultants, for example — do. People in those professions are starting to use social network software, but ...

Contact Management Software May Be All the CRM Your Business Needs Contact management software can streamline sales and even uncover missed opportunities, all with a lower barrier to entry than ...

A pair of companies offering hosted customer relationship management software for small and medium-size businesses announced new product upgrades Monday. Sage Software and RightNow Technologies, which ...

Customers who interface with contact centers are no longer satisfied using the phone or fax to communicate with your company and demand the option to mix and match alternate channels based on type of ...

Networking giant Cisco Systems revealed last Thursday its intention to snatch up Latigent, a provider of Web-based contact center business intelligence and reporting applications. Financial terms of ...

Yahoo has announced the acquisition of Zimbra, which is an open source Ajax based email, calendar and contact management software which can be used both on or offline, for $350 million. Zimbra is ...

Contact details are the most crucial part of any business, but a business can only reach its goal if all the required information about prospects are in a single place. Contact management software ...