FORT LAUDERDALE, Fla., Oct. 23, 2024 /PRNewswire/ -- Today at WebexOne, Cisco (NASDAQ: CSCO) unveiled new AI-powered innovations, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant ...

Cisco Systems Inc. is upgrading Webex with new artificial intelligence features designed to make customer service teams more productive. The company debuted the update today at the Enterprise Connect ...

AI agents will rapidly become the next customer-service support system for brands -- mainly because the technology has the ability to teach the platform how best to support customers. And that will ...

Cisco has unveiled new artificial intelligence (AI-)powered features in its contact centres, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for its Webex Contact Centre ...

FOR COMPANIES in the computer business, giving support reps the tools to directly control a remote customer’s PC can go a long way toward trimming the field-service budget and keeping customers ...

Webex by Cisco (CSCO) helps agents deliver exceptional experiences, enhanced by AI with Cisco AI Assistant. Webex delivers a turnkey solution at a lower price to empower customer-facing employees ...

New CRM Connector tool modernizes contact centers to help brands deliver a connected, streamlined experience for both agents and customers NEW YORK, Aug. 31, 2022 /PRNewswire/ -- LivePerson (Nasdaq: ...