A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

If you asked me to identify the most clichéd sentence in on-the-job writing, that sentence would be my nominee. Yes, it's common. Yes, it's handy. Yes, it's readily understood. (And no, this column ...

For the best experience, please enable JavaScript in your browser settings. Inter alia, the Media Observer had this to say in last week’s issue: “And now for the ...

Daniel Guarin does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond ...