Once a niche process used mostly in product design, design thinking has become a flexible, people-first framework for solving problems across business, education, entertainment, and more. This story, ...

As the world becomes increasingly digital and more chaotic, many business problems are becoming more complex, fluid and charged — making them harder to solve. They’re what Horst Rittel and Melvin ...

It is interesting to see how design thinking and coaching, two seemingly unrelated practice areas, have so much in common. Design thinking is an iterative process that attempts to understand the user ...

Design thinking is the natural outgrowth of creative teams, and it’s beginning to catch on in other sectors of industry as a way of increasing productivity and fostering innovation. Every business is ...

For many developers, QA automation engineers, and site reliability engineers participating in agile development teams, the delivery work starts by defining user stories and committing to complete them ...