After years of doing "secret shopper" stories, we don't expect much from retail sales clerks. So color us surprised that, on day one of the Windows 8 era, associates at three New York-area retail ...

Microsoft’s decision to take a radical departure in the user interface of Windows 8 has many of its customers asking the same question. Microsoft has always had downgrade rights in place for its ...

Windows 8 has two environments: the full screen, touch-centric Windows Store App interface (also called Metro) and the Desktop interface, which looks and acts like Windows 7. If you install programs ...