(NYSE:RNG), a global leader in AI-powered business communications, today announced it has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce Engagement ...
“With the workplace changing faster than ever, leaders can no longer afford to read and react. They need to use the workforce data and insights they have to anticipate what’s next and adapt quickly to ...
Precedence Research valued the global workforce engagement management (WEM) market at $9.4 billion in 2023 and expects it to hit $10.5 billion in 2024, topping out at $31.4 billion by 2034. This ...
Workforce management (WFM) solutions are essential in good times and even more indispensable when the economy is challenged and budgets are tight. These applications have always been one of the ...
Workforce management software allows businesses to manage everything from payroll, benefits and human resources (HR) to recruiting, onboarding, performance and learning from one location. This helps ...
HOBOKEN, N.J.--(BUSINESS WIRE)--The massive increase in digital channel adoption has added significant complexity to workforce management forecasting and scheduling. To help organizations address this ...
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