Xbox controller repairs aren't as aimple as sending them in to be fixed, and Microsoft's solution puts more responsibility on the owner.

Microsoft's warranty program can range from one to three years, and afterward, you're typically not able to receive any of the program's benefits. That's about to change, however, as Microsoft has ...

Some customers who send their consoles in for warranty repair are unhappy with long return times, inadequate fixes and poor customer service. Erica Ogg is a CNET News reporter who covers Apple, HP, ...

Microsoft could give users access to the parts and equipment to repair their own Xbox consoles and accessories. As first reported over the last few days by Grist, Microsoft has reached an agreement ...

Is your Xbox Elite Controller suffering from a button that doesn't respond or physical damage that makes it unusable? Here's ...

Boss battles can be frustrating, but even more infuriating is when your game console gives up the ghost. I had this happen with an Xbox One X back in the day, and fortunately it was under warranty ...

Microsoft’s Xbox and Surface hardware may be getting easier to repair, according to a press release from shareholder-advocacy nonprofit As You Sow. According to the announcement, Microsoft has agreed ...

My trusty Xbox is out of warranty. Although it has been a real workhorse for many years, all that swapping of discs is eventually going to kill its optical drive. I’m a fixer, and if the disc drive ...