Zoom Contact Center sets new standards for customer service and employee experiences through omnichannel, video-optimized interactions. Today, Zoom Video Communications, Inc. announced Zoom Contact ...
Zoom says that in addition to its first homegrown contact center offering, now available through the channel, it will maintain its existing contact center partnerships with Five9, Genesys, NICE ...
At this week's Zoomtopia event, the company rolled out plans for video call centers, better transcription and translation features, integrated whiteboards, and hot-desking options for the hybrid ...
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