SREs consider transactional work to be toil. Toil is work that, while valuable in and of itself, does not raise the bar and improve the process for any similar future requests. It is tactical, not ...

Most people don’t start searching for a dental clinic because it’s a convenient moment. It usually happens between me ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Jason Fernando is a professional investor and writer who enjoys tackling and communicating complex business and financial problems. Natalya Yashina is a CPA, DASM with over 12 years of experience in ...

We've narrowed down the field, but the story is not yet truly complete. You can step into the role of literary critic. Dive ...

By Zwelethu Bashman, Managing Director, MSD South Africa and Sub-Saharan Africa, Marloes Kibacha, Managing Director, Africa Health Business, Cheyenne Braganza, Senior Project Associate, Africa Health ...