The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...
Broadband and mobile provider Virgin Media and O2 (VMO2) has today stated that their adoption of AI-based improvements to their automated phone system, as well ...
Netcracker, its parent company, NEC, and customer, Virgin Media O2, will discuss how operators will benefit from the next ...
Virgin Media O2 saved customers a collective 1.45 billion seconds of their time last year – equivalent to more than 24 million minutes or more than 400,000 ho ...
Virgin Media O2 is offering up to £160 for old gaming consoles, including PlayStation and Xbox, through its O2 Recycle scheme - here's how to claim.
Ms Green added that the move builds on the provider's wider measures to "tackle digital exclusion", such as its National ...
Sky has launched a rare SIM-only deal that undercuts both Vodafone and EE on data price, offering 50GB for £10 a month for ...
IT feels like there’s no end to subscriptions these days – and they can quickly add up, costing you £100s a month. One ...
CityFibre said around 70% of the households that changed broadband supplier where its network was available had ...