WFM needs forecasting, support wants ticketing, and marketing adds a chatbot. But together, it’s a Frankenstein of CX tools.

The global online education market is experiencing a "golden era" of growth, driven by AI, increased smartphone usage, and the demand for flexible learning. Key trends include professional reskilling, ...

Discover 8 2026 Excel updates, including AI formula creation and a year of change history, so your team works quicker with ...

Customers place orders by talking to a voice-enabled AI model. Machine-learning algorithms work out which orders the kitchen should make first. A screen shows AI-synthesised customer feedback from ...

If you have a Samsung TV set up in your house, you may not be aware of just how many smart features you have access to. Here ...

AtScale, the leading provider of universal semantic layer solutions, today announced it is joining the Open Semantic ...

Cloud collaboration, macro security, and new tools like Office Scripts, Power Query, and Python are pushing VBA to the ...

MSFT heads into fiscal Q2 with accelerating Azure and Copilot adoption, Ignite 2025 AI launches, and a premium valuation, ...

Macros are powerful, but they don't work on the web or mobile. I’ve switched to the native REDUCE function for my complex ...

It’s frustrating when you follow the SEO playbook perfectly—identifying keywords, writing long-form guides—only to see your ...

Once data is loaded into Excel, Copilot allows users to ask questions in natural language instead of building new formulas.